Privacy Policy

PRIVACY POLICY
General
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to strikes, lock outs, accidents, war, fire, reduction in or unavailability of power at the Seller’s premises or its manufacturing plant, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
Any notice required or permitted to be given by either party to the other under the conditions shall be in writing and in the case of notices to the Seller, addressed to the Seller at its registered office or in the case of notices to the Buyer, at the Buyer’s address as provided to the Seller.
Privacy
Any personal information collected from you is held in accordance with our registration at the Data Commissioner's office. This data is only used for the following purposes.

The processing and fulfilment of your order.
To give us statistics to allow us to improve your shopping experience.
The administration of the website and its facilities.
To keep you informed of special offers and products of interest to you at your consent.

TERMS AND CONDITIONS
Inspired Décor & Interiors. online shopping site brings you a unique collection of quality luxury, classic & contemporary furniture, sofas and chairs, lighting, accessories and home Decor, pillows and bed linen that can be purchased safely and easily online.

Business Policies
All orders are subject to our terms and conditions (below). These conditions do not affect your statutory rights as a consumer.
Definitions

"Buyer" means the person or company that buys or agrees to buy the Products from the Seller.
"Conditions" means the terms and conditions of sale set out in this document and any other terms and conditions agreed in writing by the Seller.
"Delivery date" means the date specified by the Seller when the Products will be delivered.
"Products" means the goods specified.
"Price" means the price for the Products packing, GST and delivery where applicable.
"Seller" means Inspired Décor & Interiors

Applicable Conditions

These conditions shall not affect the buyer’s statutory rights as a consumer.
The Seller shall sell and the Buyer shall purchase the products in accordance with any written or verbal quotation of the Seller which is accepted by the Buyer, or any written or verbal order of the Buyer which is accepted by the Seller including orders placed using the Seller’s electronic online ordering service, orders placed via the telephone, facsimile, written or other means. Any such orders will be subject in any case to these conditions. These conditions shall govern the contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or is purported to be made, by the Buyer.
Any typographical or clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction if required, without any liability on the part of the Seller.
If any provision of these conditions is adjudged invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of those provisions in question shall not be affected.
If the Seller is for any reason not able to supply the goods ordered by the Buyer, then any sum paid by the Buyer will be refunded or re-credited to your account and the Seller will notify you at the address given by you in your order form and or via electronic mail. The refund will be made as soon as is possible and, in any event, within 10 days of the reason becoming apparent and the Seller will not be obliged to offer any compensation for disappointment suffered.

Prices and Payment

The Price shall be as stipulated in the Seller’s published price list current at the date of order of the Products. In any event of any increase in the cost to the Seller of raw materials, labor, overheads, or any increase in taxes or duties, or any variation in exchange rate the Seller may increase the Price payable under the contract upon written notice. If notice of price increase is given by the seller, the buyer shall have the right to cancel the order. Notice of cancellation must be received in writing by the seller within seven days of delivery of the notice of price increase to the buyer.
Items that are in stock require full payment on order. When items are not in stock a payment of 50% of the Price shall be due at the date of the order being placed with the balance being due upon your order being processed for dispatch from our warehouse. If it is not possible to collect payment promptly at this time a delay to the delivery date may occur. Time for payment shall be of the essence. If the Buyer does not pay the Price on notification of dispatch of the goods, the Seller may bring an action for the Price even though property in the Products has not been passed to the Buyer. If the Buyer fails to make payment as required, the Seller may suspend delivery of the Products or any further Products ordered until payment is made in full. If the balance of the Price is not received within ten days of it becoming due, then the seller may return the goods to stock and as such allocate them to other orders. At this time, the order will be considered cancelled and any deposit forfeit to cover costs incurred.
Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at the rate of 2% above The Royal Bank of Scotland’s base rate from time to time in force and shall accrue at such a rate after as well as before any judgement. Finance may not be available on some products.

The Products

The quantity and description of the Products shall be as set out in the Seller’s order confirmation.
The Seller may make any changes in the specification of the Products which do not materially affect their quality or performance required to conform with any applicable statutory requirements where the Products are supplied to the Seller’s specification.
Photographs are for illustrative purpose only, and may not exactly match the product itself.
Measurements on all products are approximate and some variation may occur, particularly on hand made and rustic products. Please contact us if you require further information.
Please be aware that all furniture has variants of color and we therefore cannot guarantee exact color matches. Color variation can also occur due to the different properties of computer display equipment being used to view the product.

Warranties and Liability

All goods (apart from mattresses and pillows which have longer warranties) supplied by the Seller come with a manufacturer’s warranty of 12 months.
The Seller shall provide the Buyer with any information as is required to claim under the manufacturer’s warranties and this may include providing photographic evidence. In the event of a claim, the Buyer shall first contact the Seller’s customer service department.
The Seller does not provide any warranty cover against defects in his own right.
Except where the Buyer acts as a Consumer all other warranties, conditions and terms relating to fitness for purpose, satisfactory quality or conditions of the products whether implied by statute or common law or otherwise are excluded to the fullest extent of the law.
Insofar as is permitted by law, our only liability to you under these terms and conditions will be, at our sole discretion, to make good any shortage or non-delivery, to replace or repair any goods which are received by you in a damaged or defective state or to refund to you any sums actually paid by you for the goods in question. 6- We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us and will have no liability to you for any failure or delay in delivering goods or any damage or defect in goods delivered which is caused by any event or circumstance which is beyond our reasonable control. Nothing in this Clause affects your statutory rights as a consumer.

Delivery, Returns and Cancellations

Delivery of the products shall be made by the Seller or his agent notifying the Buyer that the products are available for collection at the Sellers premises or for delivery to such place as the Buyer may specify at the time the order is placed.
Normal delivery times are Monday to Friday between 8.00am and 6.00pm excluding public holidays. Deliveries at other times are possible by prior arrangement but can incur a surcharge.
The Seller shall use his reasonable endeavors to meet any date agreed for delivery. In any event time of delivery shall not be of the essence.
The Seller shall not be liable for any delay in delivery howsoever caused.
Inspired Décor & Interiors offer a premier, delivery service as standard for all items that are not suitable to be sent via an overnight courier in Calgary and surrounding areas. Delivery addresses in the more remote parts of the country may incur a surcharge which will be calculated at the checkout.
Where an order contains more than one item, the complete order will be delivered at the same time once all items are available. If it is required to deliver the order in part, the Seller reserves the right to charge for each delivery made until the order is complete.
Where a delivery date has been agreed with our carrier but the Buyer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of $50 to cover part of the cost of the failed delivery.
An order may be cancelled at any time between the placement of the order and 7 days following delivery of the goods. All cancellations must be confirmed in writing by e-mail or letter.
If the Buyer wishes to cancel their purchase for any reason they must do so, in writing, e-mail or letter. Orders cancelled within 7 days of delivery, will be collected by us free of charge (Calgary and surrounding area only). All items must be returned to us in the same condition they were at the time of delivery and in their original packaging. Any monies which have been paid will be refunded within 30 days provided that the Seller receives the goods in the same condition they were at the time of delivery and in their original packaging. Items which are not adequately packaged at the time of collection will not be collected and a charge levied by the carrier to cover the cost of a failed collection. Please note this does not apply to items of upholstery where there is a 50% cancellation/returns fee unless the order is cancelled within 7 days of placement. For items that are specially commissioned or ordered in non-standard sizes and/or colors we require full payment when placing the order and these items cannot be cancelled or returned.
Upon delivery, an adult must be available at the address to check and acknowledge receipt in a safe and satisfactory condition.
Any damages, shortages or discrepancies must be notified in writing to our customer services department within 48 hrs.

Self-Assembly Products

Furniture and products for self-assembly are to be assembled by the Buyer unless prior arrangement is made with the Seller. These items are clearly marked on our website.
If Self-assembly products are to be returned they must be unused and in their original packaging and cannot be returned once assembled or part assembly has taken place.
Any shortages or damage to self-assembly products should be notified to our customer services department. The replacement components will be supplied not the entire product.

Acceptance of products

Other than where the Buyer acts as a Consumer the Buyer shall be deemed to have accepted the Products 7 days after delivery to the Buyer.
After acceptance, the Buyer shall not be entitled to reject Products which are not in accordance with the contract.

Title and risk

Risk of damage to or loss of the Products shall pass to the Buyer upon delivery.
Not with standing any other provision herein title in the Products shall not pass to the Buyer until the Seller has received in cash or clear funds payment in full.
The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Products which remain the property of the Seller, but if the Buyer does so all moneys owing to the Seller shall (without prejudice to any other right or remedy on the Seller) immediately become due and payable.

PRICE GUARANTEE
Inspired Decor and Interiors is committed to giving you the very best value for your money through top brand products, great prices and excellent customer service
The Best Possible Service
We know that price is important to you when you are shopping for furniture. Committed to quality, value and service, Inspired Decor and Interiors is a 5 star rated independent retailer of some fabulous Canadian and international brands
Lowest Price Guaranteed
Inspired Decor and Interiors is committed to giving you the very best value. In the unlikely event that you find the same item advertised somewhere else at a lower price we guarantee to match that price (as long as it is not lower than our cost price of course).

DELIVERY & RETURNS
Delivery
Please see your approximate delivery time on the product page on our website. If there is any significant change to your approximate delivery date, we will let you know
We will deliver your furniture Monday to Friday between 08:00 and 18:00
Custom made items such as sofas may take 6-8 weeks.
Please also note the following. An adult must be present at the delivery address to carefully check the products, to sign and to acknowledge receipt in a safe and satisfactory condition. Any defects should be reported to us immediately on 403 629 8645. It is your responsibility to ensure that the furniture products you have ordered will fit into the room for which they are intended, that they will fit through all access points to the room, and that there is sufficient access for our delivery truck to reach the delivery address.
FREE Delivery (Calgary & Surrounding areas) On All Orders.
Inspired Decor & Interiors offers FREE standard delivery to Calgary & Surrounding areas on all retail purchases. For delivery everywhere else please use our charge calculator in your shopping basket.
International Orders
International orders are welcome and delivery charges will be calculated during online checkout. If you have any questions just phone us on 403 629 8645, or send us an email. We are here to help!
Returns & Refunds
We hope you will be pleased with your purchase. All items (except made to order sofas and arm chairs) have FREE returns so should you wish to return anything bought from us, we will arrange the collection for you free of charge (Calgary & Surrounding areas)! We will be happy to fully refund or exchange a product provided it is in fully resalable condition. Returns should be requested within 14 days of delivery however returns will only be FREE within the first 7 days. If your request is outside of this time frame, your return will incur an additional charge.
If we find that an unwanted product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.
Returns can be arranged by calling us on 403 629 8645 or by entering a return request via your online account.
Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us.
Unwanted Purchases of Furniture
To avoid unnecessary returns especially of large furniture items please check the dimensions of the delivery address for access (including doors, hallways, stairs and corners) and the proposed location before ordering furniture to ensure successful delivery, and to confirm that the product is the right size for your needs.
None of the above conditions affect your statutory rights when goods are faulty, or not as described. For our full terms and conditions of sale please click here.
If you have any further questions, please call us 6 days a week between 8am and 6pm on 403 629 8645. We are here to help!
Social Media Links
Facebook: https://www.facebook.com/inspireddecorandinteriors
Twitter: https://twitter.com/InspdDecor
Instagram: https://www.instagram.com/inspiredec0r/